Privacy Policy
 

Last updated: October 2nd 2024
 

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Octopus Movement website and the TellTOM app (collectively referred to as "Services"). It tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve our Services. By using the Services, You agree to the collection and use of information in accordance with this Privacy Policy.
 

Interpretation and Definitions

Interpretation

The words with initial capitalization have meanings defined under the following conditions. These definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for You to access our Services or parts of our Services.

• Company (referred to as either "the Company," "We," "Us," or "Our" in this Agreement) refers to Foundation The Octopus Movement, Torenbeemd 25, The Netherlands.

• Cookies are small files placed on Your computer, mobile device, or any other device by a website, containing details of Your browsing history on that website among its many uses.

• Country refers to: The Netherlands.

• Device means any device that can access the Service, such as a computer, a cellphone, or a digital tablet.

• Personal Data is any information that relates to an identified or identifiable individual.

• Service refers to both the Website and the TellTOM App.

• Service Provider means any natural or legal person who processes the data on behalf of the Company. This includes third-party companies or individuals employed by the Company to facilitate the Service, provide the Service, perform services related to the Service, or assist the Company in analyzing Service usage.

• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

• Website refers to the Octopus Movement, accessible from https://www.theoctopusmovement.org/.

• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data
While using Our Services, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

• Email address

• First name and last name

• Phone number

• Address, State, Province, ZIP/Postal code, City

• Usage Data

• Complaints or feedback (for the TellTOM app)

Usage Data
Usage Data is collected automatically when using the Services. This may include information such as Your Device's IP address, browser type, browser version, the pages of our Services that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers, and other diagnostic data. For the TellTOM app, it may also include details about your submitted
complaints and app activity.
 

When You access the Service through a mobile device, We may collect information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers, and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
 

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track activity on Our Services and store certain information. Tracking technologies used include beacons, tags, and scripts to collect and track information and to improve and analyze Our Services.

• Cookies or Browser Cookies: A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Services.

• Flash Cookies: Certain features of our Services may use local stored objects (or Flash Cookies) to collect and store information about Your preferences or activity on our Services.

• Web Beacons: Certain sections of our Services and our emails may contain small electronic files known as web beacons to count users who have visited those pages or opened an email.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy.
 

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Services, including to monitor the usage of our Services.

• To manage Your Account: to manage Your registration as a user of the Services.

• To manage Your requests: To attend and manage Your requests to Us, including complaints submitted via TellTOM.

• To analyze global patterns using anonymized data in the TellTOM app.

• To contact You: To contact You by email, telephone calls, SMS, or other electronic communication regarding updates related to the functionalities, products, or contracted services.
   

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
 

Registration and Membership Integration

When you register on the TellTOM app, you are also registered as a member of the Octopus Movement. The TellTOM app is a platform developed by the Octopus Movement to collect, analyze, and address global complaints for positive change. By creating an account on TellTOM, you consent to the shared use of your registration data (such as name, email address, and any contact details) between TellTOM and the Octopus Movement. This shared membership enables a unified experience and grants you access to the broader community of the Octopus Movement, which includes receiving updates, participating in events, and contributing to community discussions.

If you wish to opt-out of this unified registration, you can do so by contacting us at [contact email] or by updating your preferences in the app settings.

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Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
 

Security of Your Personal Data

We strive to use commercially acceptable means to protect Your Personal Data, but no method of transmission over the Internet is 100% secure.
 

Children's Privacy

Our Services do not address anyone under the age of 5. If we become aware that We have collected Personal Data from anyone under the age of 5 without verification of parental consent, we take steps to remove that information.
 

Links to Other Websites

Our Services may contain links to other websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
 

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. You are advised to review this Privacy Policy periodically for any changes.
 

Contact Us

If you have any questions about this Privacy Policy, You can contact us:
By sending an email to info@theoctopusmovement.org